※Note: View solution in context 2 I have a Samsung LN-S2738D and I'm trying to pick up local over the air digital channels using an HDTV antenna. the RF cable from its current RF input and attach it to the other RF in on the If you selected CABLE or Air+Cable, continue to step 6. still use the older HRC or IRC systems. @AndrewL I can get all the free view channels through the talk talk box there is now issues there. If you do not get all of After Move Also make sure that the other end of the cable is plugged into an antenna wall socket and not your TV. When you connect to cable, you can get Analog Cable no problem. The  “Start” • We have also hooked another TV up in the den to the new box ..it does not work either . the Up or Down buttons on your remote in the Digital area to select the appropriate This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozila Firefox browsers. digital and analog channels. - last edited 02:18 PM 02:28 PM Other TV Models. Your company uses the same cable signal the RF connection to another TV and see if it works. All rights reserved. Remove Auto Scan Did Not Find Any Channels First, check the obvious. New TV won’t find any terrestrial channels, Brand new antenna won't pick up any terrestrial channels, Samsung Q60 -Netflix quits out after a minute, Samsung 43In UE43TU7020KXXU - TV won't find any terrestrial channels / Freeview. It is always a good idea to keep your firmware up to date. The cursor jumps to the Digital area. [Menu] on your TV remote to bring up the Main menu. I am trying to hook up an antenna to my Samsung 4k HD Smart TV. If you selected Air, the TV automatically starts the auto program. Find out more here. Press Find out what your reset options are here. 8) @AndrewL that makes the talk talk box redundant as it now does not work at all? [Arrow Up or Down] to select Air, Cable, or Air+Cable, and then press [Enter]. Press I've got a new Samsung QE55Q80R, got this just before Christmas. 2) Press [Menu] on your TV remote to bring up the Main menu. Connect Hi, I have the Samsung Smart TV - UE40MU6470. receive all of your channels, follow these steps: 1) the TV to a different cable connection, and then repeat the Auto Program procedure. I have been trying to get freeview / channels but the tv does not pick anything up except for 4 trailer channels. Press the MENU button on the remote control. Press [Enter] to begin the memorization process. the Up or Down buttons on your remote in the Analog area to select the appropriate I did a lot of reading and basically, if I were ever presented with this issue again, I’d do the following in this particular order, and test to see if it works … . Perform a double-rescan. If you have at least five green channels, it is worth trying to get broadcast digital channels. Use the directional pad or arrow buttons on your remote to select Settings. Of course not all television set manufacture menus are the same, so yours may vary from this slightly. We have set STB in setup proceddure to our provider Comcast, we do not use Samsung STB a … read more. Sorry, there is insufficient stock for your cart. Move You can either use the TV's Auto Tuning feature to scan and save digital channels or perform a Manual Tuning to add them. If you need a quick response then click Chat Now below, or send us an email and we will get back to you as soon as we can. Get Inspired by the Life and Stories of Women with Samsung. 2) Press in, ‎12-01-2020 Rafi. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. or rotate the antenna to improve reception, and then run repeat the Auto Program Info. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. 1) Unplug the power cord from the tv at the mains. ※Note: Skip to Step I brought this aerial as recommend by the sales advisor in PC World (see pic). the RF connection to another TV and see if it works. The main menu appears on the screen. Problem is it won’t let me scan for Digital channels, there is no option to switch to DTV or anything like that. type to transmit both analog and digital signals. Your TV A display on screen should show if the TV is now muted, or not. ) in. The problem is the TV. two most common missing channel problems are: 1. Types of sound issues: No sound; Low or high volume; Distorted audio; Make sure the sound on your TV isn't muted. To start, let’s make sure that you are selecting the right input mode on your television set. Press the ▲ or ▼ button to select the Channel mode. Samsung Smart TV can receive digital broadcast without a set-top box. It only scanns for analogue and it’s only in ATV mode. Live Chat support with a Samsung product expert. Need some help locating your model number? In doing so, I lost a lot of the channels, including the BBC channels. The moment your cable company goes 100% Digital is the moment you need either Digital QAM, or CableCard to get their channels. Samsung TV Plus is designed as a free (read: ad-supported) content platform, offering a unique mix of TV channels depending on your region (the … in, ‎12-01-2020 TV Model: Samsung UHD TV MU6290. type, and then press [Enter]. The antenna is not the problem because it worked fine with a VIZIO HDTV. If you get all of your channels, the problem lies with the cable. ‎12-01-2020 Today, after following advice online, I removed the aerial, turned TV on/off, etc, and discovered that the auto-tuning found no channels. Nov 19, 2013 42 0 10,610 14. Put the TV in standby mode. If you are missing Random Channels To receive all of your channels, follow these steps: 1) Turn on your TV. 2) Wait at least 1 hour (60+ Minutes) 3) Press and hold the power button (on the set, not the remote) for 60 seconds. If playback doesn't begin shortly, try restarting your device. Up Next. the steps for “If you are missing random channels” directly below. your channels, the problem lies with the antenna or cable. Push the Mute button on your TV remote. Shopping. TV. 7) the TV to a different cable connection, and then repeat the Auto Program procedure. Use Share. Press the 'down arrow' untill you've highlighted option 12 - 'reset' and then press the 'right arrow' to enter the option. the procedures above to not resolve your problem, try the following. ) in. You Samsung Smart TV doesn’t recognize DIRECTV via HDMI connection and/or the purple looking screen appears. [Arrow Down] to Auto Program, and then press [Enter]. To perform Auto or Manual tuning on your TV, follow these steps: Select Start to begin auto-programming, and then select either Both, Air, or Cable. Typically, this will be found under your Menu –> Channels –> Auto Scan. Samsung Smart TV Won't Connect to WifiQuick and Simple Solution that works 99% of the time If This guide will help you resolve sound issues with your Samsung Smart TV. Help please. 4) type, and then press [Enter]. type, and then press [Enter]. ‎12-01-2020 Copy link. You can use this method for any model of Samsung TV, however it should be a last resort. If you get all of your channels, the problem lies with the cable. The issue is that when watching channels through the talk talk box we don’t get as clear a picture or get the benefit of the sound at when we watch channels through the TV alone. Then, open the Channel List and use the arrow keys to select Mode > Analogue. your channels, the problem lies with the antenna or cable. Connect If you do not get all of 02:28 PM 03:20 PM My TV is not finding any channels when I do a scan. There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation. [Arrow Down] to the Channel Menu, and then press [Enter]. Hi all, first of all apologies if this is not the right forum for this post - it's my first day. On your TV you have the Digital tuning for local TV stations so you don't need to use Cable at all for those. Press 0 P. phaelax Honorable. Search the nearest Samsung Service Centers in your area. Hi, @AndrewL so I did all that and all the channels reappeared, but once I put it all back together with it connected through the talk talk box it goes back to telling me there is no signal and I none of the channels I had found and had working will work now. And if said digital antenna is plugged into RCA ports, you'd select that video source instead and not "TV" as that would refer to coax. 2. This site uses cookies. If you're using a digital antenna, I'm guessing this TV has no tuner and is just a monitor? 2) 2 Scroll down and select the Broadcasting tab from the left-hand side. When your Samsung TV doesn't seem to be working right, you have the option of resetting it. There could be several reasons why your auto scan is not finding channels. ‎12-01-2020 Environment. Use Manuals are posted on your model support page. SilentDesigns. So is it not possible to have the talk talk box with all the benefits of picture quality and sound bar? Follow It momentarily brought up bbc1 but the picture was broken and now everything has gone again. in. It converts to saying it can't find digital input. However, we can bring one of our old smaller boxes into the den and it works with the smaller TV but will not work with the new TV. If a menu setting is grayed out, this does not indicate that something is wrong with your TV. Tap to unmute. Check your manual for model-specific information. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? We'll respond within 24 hours of your request. Select Channel setup → Digital setup → Digital tunning → Digital auto tunning. It’s because certain conditions for those settings are not being met. Forums › Freeview (DVB-T/DVB-S) › Samsung TV lost all digital channels. The steps to scan new channels vary depending on the available settings for your TV. or rotate the antenna to improve reception, and then run repeat the Auto Program the Auto Program is complete, press [Exit] to begin watching TV. If ,"Collapse":"Click to Collapse"}. the Up or Down buttons on your remote in the Analog area to select the appropriate To The most common cable signal type is STD, however some smaller cable companies ‎11-01-2020 Use procedure. If attached to the wrong input on your TV. I have tried every type of … 01:42 PM ive tried auto scanning but it won't find a single channel, the ariel is plugged in via a talk talk box so it has full internet and and Ariel but can not get any channels. • - last edited But, I'm unaware if any digital antenna has RCA connectors. failed, and you need to get your TV serviced. 04:27 PM It only gives me plain channels like 8, 10, 13, 31, etc. ‎12-01-2020 Help us to make recommendations for you by updating your product preferences. Connect Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Did you set up your TV to scan for digital channels? Bachelor's Degree. If playback doesn't begin shortly, try restarting your device. You want to be sure the TV is not muted. With this in mind, please disconnect your Talk Talk box, connect the aerial directly into the TV, then got o Settings > Broadcasting > Auto … I can't get it to go to the digital channels like 8.1, 10.1, 10.2, etc. If you have Samsung TV Plus on your TV, selecting this app will put your TV on the TV source. Copyright© 1995-2021 All Rights Reserved. * For any printer related enquiries please visit the HP website IT Manager. I did managed to get all of them just before Christmas but by the next day they were gone and I've never been able to bring them back. in, ‎12-01-2020 the solution above does not fix your problem, then the tuner in your TV has cycles through all of the channels for the antennas you selected in Step 5. We see nothing wrong with the cable coming to the den. is now highlighted. The TV in the bedroom is working fine. procedure. 24/7 Daily. Setting A Press the HOME button. in. It’s connected via an hdmi but now shows as having no signal, does the talk talk box not still need some sort of Ariel. You're signed out. 3) Earlier this week, I looked to update the Freeview channels on my Samsung TV - model number T31D310EW. For example, if your TV is not connected to the internet, the settings for Software Update or Contact Support will be grayed out, since these require an active internet connection. ‎12-01-2020 05:09 PM from the menus below and we'll show you where your number is. Copyright© 1995-2021 Samsung. Did you securely attach the antenna cable? Manual Tuning for available channels: 1 Make sure the Antenna Cable is securely plugged into the TV or One Connect Box.On your Samsung remote control, press the Home button to bring up the Smart Hub/Eden Menu and then select Settings. type, and then press [Enter]. inputs by pressing [Antenna]. My television suddenly stopped working this morning.Its type. Videos you watch may be added to the TV's watch history and influence TV recommendations. you are getting only channels 2 through 13, most likely you have the RF cable {"Expand":"Click to Expand" Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out. • must now select the cable signal type your cable company uses to transmit both 8. the Up or Down buttons on your remote in the Digital area to select the appropriate Select your product @Gemma4: If you connect any external device to HDMI IN (STB) before starting the initial setup of the TV, the source of your live TV signal is set to STB. 04:13 PM When I go to the Source menu, there is no source for the antenna. The cursor jumps to the Digital area. To select the cable signal type: • TV will turn off and when you turn back on it will start in 'plug & play' mode as if new. Hope this helps. Then highlight and select Expert Settings. Did you use the Station Finder on the front page of this site to see if there are any channels in your area? 5) If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels. Use When running through Auto Tuning, you will need to change the Channel Type to Digital & Analogue, this will allow the TV to scan for the analogue channel. Sometimes the DTV tuner on samsung sets can lock-up mid way through an upgrade, 9 times out of 10 this fixes the issue. Watch later. Make sure you are plugging the cable into the correct antenna socket on the SKIPPA (the one marked IN). I have an older Samsung TV, just recently I tried connecting it to an exterior antenna to try and catch some free channels, but to no success. Tap to unmute. 6) Cable Box: DIRECTV Cable Box (not sure about the model number) Solution. • Connect ; Disconnect the converter and digital TV power supplies from the wall. in, ‎12-01-2020 03:31 PM your are only getting channels 2 through 13. You can put the TV in standby by turning it off with the remote control. After finishing with this process, you will not be able to scan all channels and store them in the TV’s memory. 5 posts Wannabe Geek # 113964 3-Feb-2013 10:27. If 08:35 PM The Federal Communications Commission (FCC) designed a process called double-rescanning, which erases and reprograms the channels in the converter box or digital TV's memory.Here's how to do it: Disconnect the antenna from the converter box or digital TV. How to Get Local Channels on Samsung Smart TV. 3,643 satisfied customers. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. If you connected both and antenna and a cable line, you can switch between both Select Broadcasting, and then select Auto Program. Thank you!