Moreover, if Amazon tries to “obtain payment for or the return of the unordered merchandise,” it could be seen as being in violation of the FTC rules and … For instructions on how to return a gift or wrong order, visit Amazon's Returns Center. Send your relatives to the address the package was shipped to and ask nicely for the package. ; Look for a notice of attempted delivery. Just make sure Amazon is the one who pays for all aspects of the return shipping—it’s illegal for them not to. What’s happening now is certain third-party sellers on Amazon are scamming customers by shipping their packages to the wrong address. What do I do? Whether it’s a buy one get one free offer at the supermarket, or a free coffee at Costa from collecting stamps from previous orders, there’s something very satisfying about making use of an item you didn’t actually have to pay for. Simple delivery mistakes happen all the time. Otherwise, just set it down in front of their door, with the shipping label facing up so it’s clearly visible. If this has happened to you multiple times, and the name on all of the packages is the same, it may be a case of a previous tenant using their old default Amazon shipping address. It took loads of kissing up but they brought the package to me. Carriers sometimes misread an address,…. So, either enjoy the free gifts, or be ready to chat with Amazon customer service a lot. Feel free to reach out to your local U.S. New comments cannot be posted and votes cannot be cast. Amazon Delivery is constantly being directed to the wrong address for delivery. 1. If your tracking information shows that your package was delivered, but you can't find it within 48 hours of expected delivery: Note: Some carriers may deliver until 10 pm. Sign into Amazon on your Mac or PC, then click "Returns & Orders" in the menu bar on the top-right. It's supposed to be 709 but I entered 799 without double-checking it. Has this happened to anyone here? Press question mark to learn the rest of the keyboard shortcuts. I put my address street and everything but left out the apartment number. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. The address is incorrect or outdated. I suppose I could ask my relative to check out the wrong address and see if they are nice enough to return our package. Somehow Amazon system is screwed up to where it automatically creates your billing and ship to address from the last address you used to send items to. Under orders there are no options for order issues. If they don’t pick it up in time, you can keep it or toss it out. What else can I do? I called customer service and Amazon shipped me another of the same product to my actual address. All things Amazon:, Amazon Prime, Prime Video, AWS, Kindle, Echo, and more! Picture shows evidence of this. Also they gave me a free replacement so that solve the urgency issue. Then complain to Amazon that they delivered to the wrong address and you didnt get your stuff. I did this for an item. Shan. Why Did the Package Go to the Wrong Address? It's urgent because my relative only stay in the States until end of this week. Amazon and the delivery company did what they were supposed to do, it's not their fault/problem. Here’s hoping it’s something good! What should you do? According to the Federal Trade Commission. Fulfilment by Amazon fee depends on: • The dimension and weight of the item (standard or oversize) • The channel the item gets sold on (, any other of Amazon’s European websites or any other non-Amazon-related sales channel) This calculator gives you an estimation based on your own entry only. Sell whatever it is to me for $10. Thanks for the tip, Captain Obvious. That means you give a “reasonable amount of time (say 30 days)” for them to pick up the item and have it returned, and you shouldn’t have to pay a cent for any of it. Can you chime in with what you received? Amazon Prime’s free two-day shipping is a pretty great deal, but it doesn’t necessarily mean you’re. I ordered an Amazon item for my relative who's currently living in an Airbnb apartment for a week. There’s not much else you can do. The numbers might get switched around during the delivery process or the written address could be hard to read. Re-sending E-mail Amazon Gift Card To reissue an e-mail gift card you purchased: 1. 18772522701. I have tried to rectify the issue by following suggestions to go through the “Help” section within the app to no avail. You can call Amazon directly for quick answers, but you need to have an Amazon account with a mobile phone linked to it. According to the Federal Trade Commission, any merchandise mailed to you that you did not order may be legally kept as a free gift. Verify the shipping address in Your Orders. Click the order ID to reach the Order Summary page. If it’s a simple case of wrong address/correct street and you know for whom the package is intended (like a neighbor), you can walk it over to their place. The Amazon delivery scam is aimed at manipulating the reviews on Amazon. BBB warns of ‘brushing’ scam involving unordered packages from Amazon, other retailers. Nov 20, 2017 #27 This is … Now the package is delivered to the wrong address and I don't know what to do. Amazon have a legal responsibility to ensure the item was delivered to the address specified by the buyer. We all love to get something for free. The man originally bought and paid for a 74-inch flat-screen TV on Amazon, but when the 86-inch arrived, delivered by a third-party shipping company, he chose not to return the larger model. Member. If they haven't done that then I wouldn't worry about it. In that case, you can contact Amazon and offer to return the merchandise. It shipped Monday and i ordered it 3-5 shipping days. The only problem might be the timescale in having it sorted out and getting a refund or a new item. If not, give a knock on their door and hand it off. Double-check the address carefully when placing your order. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. Okay, but say the item isn’t something you want, or the talking cartoon cricket on your shoulder won’t let you keep it. 2. Amazon will send you the stuff again for free. I ordered an Amazon item for my relative who's currently living in an Airbnb apartment for a week. Porch in photo is not my porch and I have no idea who's porch it is. 3. Order the item again except ship it to your address. You open your door and there, sitting on your welcome mat, is a clearly marked package from Amazon. Stupid me, I made a typo in the address number. How to change the address on your Amazon order. I managed to find the address a few hours later by the not so nice man said that he threw all the groceries away.. I’ve been contacting Amazon through email, chat, and phone and they refuse to replace or refund me. Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant Help & Customer Service More likely than not, Amazon will tell you to keep the item if you reach out to customer service. Anw, I contacted Amazon and they suggested checking out the nearest post office. Amazon 's customer service phone number is 1-888-280-4331. The reality of delivery services is that they will get it wrong sometimes. Oct 27, 2017 5,584. Thing is, you didn’t order anything from them, and upon closer inspection, it’s apparent this delivery isn’t for you. Certain house or apartment numbers might be challenging for the courier to understand. Mistakes happen, especially when it comes to the mail. Postal Inspector to let them know that person doesn’t live there anymore. If it delivered there's not much you can do but contact Anson and tell them the story. Was it rolls of scotch tape, or a bluetooth speaker? Stupid me, I made a typo in the address number. If it’s small enough, place it in their mailbox. ; Select Order Details link for the order you want to change.. To edit orders shipped by Amazon, select Change next to the details you want to modify (delivery shipping address, payment method, gift … I made this same mistake. If your Amazon package shows as delivered but you can't find it, don't panic! My question was "how could I fix it", not "who shall we blame". For more information about adding, editing and deleting addresses from your Address Book, see Add and Manage Addresses. Profit. I ordered from Whole Foods through Amazon and the driver delivered it to the wrong address. Amazon Package delivered to wrong house. Press J to jump to the feed. If you don’t know the recipient, well, Amazon gave you a present. Usually, the courier returns the package to us. I then checked and saw that I left out my apartment number for my address. Most of … Let's say you received an Amazon package that’s addressed to a different person, though. I ordered something from Amazon on Sunday. Unless the people who got the package call and say they got it call and tell them delivered not received correct your shipping address they will take care of you . Now the package is delivered to the wrong address and I don't know what to do. if it's in transit call the shipping company and let them know asap. Amazon recommends first checking the delivery details — ensure the address is correct, check the porch or garage, and see whether one of your neighbors accepted your order. Go to Your Orders in Your Account. A package was sent to the wrong address will be sent back to amazon and will I be I bought a e-gift card on and sent it to a wrong email address. Tell them the departure date so they will bring to by the deadline. I checked the tracking today and saw that that it arrived in New York where I am at but says Incorrect Address for the morning. It's supposed to be 709 but I entered 799 without double-checking it. There are a lot of reasons why the wrong package might end up at your house or apartment. It’s bound to happen with so many packages, with an address being misread or a package being misplaced. To add items to an upcoming Add to Upcoming Amazon Same-Day Grocery Delivery, see Add to Upcoming Amazon Same-Day Grocery Delivery.. To change your order information: Go to Your Orders.